The new official Puteri 11 RA website is :

http://www.puchongputeri11.org/

Please update your bookmarks.

Tuesday, July 21, 2009

IOI Properties customer service experience

Two days ago, I submitted an enquiry to IOI through the MyIOI webpage. I requested for pdf versions of Puteri 11 project brochures and IOI Privilege catalog. I received a follow-up call from the customer service (Miss Yvonne) the following morning and the lady was very helpful. Alas, IOI was unable to provide the pdf files due to copyright issues.

IOI also confirmed the on-going construction of the security guard house at Puteri 11. Thank you IOI.

We thank IOI and Yvonne for the prompt response and hope IOI can continue to engage the owners of Bandar Puteri to improve Bandar Puteri environment and town-planning.

We also hope IOI can provide more updates on its plans for Puteri 11 on the issues currently faced by owners. Working together, IOI and owners can create a win-win situation for everybody involved.

Keep up the good work.

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