Dear Sai Kit, Ng,
Your are definitely right. I personally confirmed a defect in the design because right now, my house is experiencing the same problem after 1.5 months since the first blockage happened. After the hard effort to clear the bad clog, it seemed like the problem is re-occurred with which I still have these stinks sewarage/drainage waste water smell coming back at my house right now at the back of the house or perhaps is now my kitchen.
The first blockage was first discovered 2.5 months after move in since March 15th and the sewarage water from wash basins back-flow, reach and flood the floor surface due to clogs at the pipes mentioned at your drawing. As a results, the trouble trigger my doubt about the design and construction quality of the pipe system after being detail investigation and observation done with my contractor on the trouble spot for almost 10 hours.
My house case happening maybe the worst case scenario because I installed a food waste processor to crush all perishable food waste which should some how drain away from the existing drainage system but it just never initial the flow as being anticipated. I personally have never seen such bad sewarage pipes construction so far especially with such house price which we paid for.
Thus, it is definitely a good idea to initial a motion to complain the problem and have Mr Cham got inform and let every house owners get together and endorse the issue accordingly. We all need information on the issue of how many household got affected in order to map out the trouble accordingly.
By the way, thanks for bringing up the matter and please circulate the issue as fast as possible because the house warranty might be over soon.
Thanks.
Cordially,
Mr Teng Yaw Yeong
Dear Ng Sai Kit,
I advise you to complain via their website www.myioi.com I have used this avenue many times and always works . Or call Mr Naidu directly at 03-80648899. Looks like a serious problem which you should address before your warranty expire.
Good Luck
Best Regards
Mahendra Ragupathy
Thursday, August 27, 2009
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ReplyDeleteThanks Mr Teng & Mr. Mahendra for the information. I am looking through some documents and will make contact with Swan & Partners to find out how I can officially inform the Stakeholder and put a case to jam the release of the remaining retention sum (5% if I am not wrong, which means RM23,990) held from Flora Development. I believe that step will speak volume.
ReplyDeleteMeanwhile, IOI has up to 30 days to act on my complaint.
Let us gather force to see if we could find out more cases and we could act together in concert. Otherwise, IOI will not entertain especially when kitchen area is touched.
Regards,
Sai Kit