This is the reply from MCMC regarding to the poor signal and frequency in our area since the removal of the commission tower at Puteri 12.
Thank you
Alice
On Thursday, December 22, 2011,
> Complaint No: 0516/12/11
>
> ALICE CHOO
> 1, Jalan Puteri 11/10, Bandar Puteri Puchong
>
> Dear Sir/Madam,
>
> COMPLAINT ON COMMUNICATIONS SERVICE
> [POOR SERVICE] - SERVICE DISRUPTION
>
> We refer to the above matter.
>
> We take note of your complaint. Please be informed that we have forwarded your complaint no. 0516/12/11 to Maxis on 22nd December 2011 for their action on the issue raised.
>
>
>
> The service provider has been notified to respond directly to the complainant on the finding and action taken to address the complaint.
>
>
>
> Should you have any other enquiry, please do not hesitate to email us at aduanskmm@cmc.gov.my or contact our complaint hotline at 1800 888 030 (Mon-Fri 8.30am to 5.30pm).
>
> Thank you.
>
> CONSUMER COMPLAINTS BUREAU
> Malaysian Communications and Multimedia Commission
>
> ________________________________
>
> * This is an autogenerated email. Please do not reply.
> * Please quote the Complaint No. for reference.
>
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