Puteri Hills - Condo and ClubHouse

http://www.ioiproperties.com.my/puterihills/

Chinese New Year Greetings

We wish year of dragon will bring you more joys and happiness; prosperity; and good health to all young and old: may all your dreams come true: and may Puteri 11 be blessed with good fortune and luck.

Kung Hei Fatt Choy

RA Chairman and committee

Caution Around The Taman

Dear resident,

I would like to bring to your attention that a cobra has been spotted and subsequently killed by one our resident.

We want to raise your awareness on the situation and make sure you are cautious when walking around the taman.

We do not know whether there is another cobra but nevertheless we must be prudent as danger may still be present.

One of the way is to put sulphur around your house to fend off the cobra.

Please stay aware and keep your eyes open.

Thank you for your attention.


Alice Choo
Chairman

RE: Puteri Hill Project

Ms. Jessica
Our Ref: PHP (3) /JAN/2012
Asst. Project Manager
2nd Floor PFCC Building

BY EMAIL

17th January, 2012

Dear Jessica

RE: PUTERI HILL PROJECT

Thank you for your reply dated 16th January, 2012.

It is so sad to note that our request for the reallocation of the entrance and exit of Puteri Hill’s project has been declined by your office.

However, we wish to have a copy of the followings from you;

1. Traffic Impact Study that the declination is based on
2. the approval endorsed for building 422 condominium units initially and

We wish to enquire if you have also conducted the Slope Stability? If yes what is the result of it and we again would like to have a copy of this report, please?

Thanking you.

Yours faithfully,
Alice Choo
Chairman

c.c. YB Gobind Singh – MP Puchong
En. Hazman – Penolong Pengarah Jabatan Perancang Bandar
Mr. Tan Jo Hann – MPSJ Councillor / Chairman JKP Zone 16
Mr. Victor Chan – Puteri Bayu’s RA Chairman

IOI Reply - Puteri Hills Project

HQ: Two IOI Square,
IOI Resort, 62502 Putrajaya, Malaysia.

IOI Sales Galleria:
Tower 2 @ PFCC, Jalan Puteri 1/2,
Bandar Puteri Puchong, 47100 Puchong, Selangor.

T: +603-8947 8888 (HQ) / +603-8064 8888 (Sales)
F: +603-89478800 (HQ) / +603-8064 8822 (Sales)

16th January 2012

Persatuan Penduduk Bandar Puteri 11,
No.37, Jalan Puteri 11113,
47100 Puchong ,
Selangor Darul Ehsan.
Dear Ms Alice,

RE: Puteri Hill

We refer to your letters dated on 3 rd January 2012, io" January 2012 and 16th January 2012 via email to us and we noted your concerns pertaining to the above matter.

We would like to inform that it is our policy to ensure all developments are in accordance with sound planning and design principles. Although the above site was approved for 422 condominium units, we are proposing only 240 units out of which 120 units are townhouse units and 120 condominiums.

Besides the density of the project had been reduced significantly, the access from Persiaran Puteri has been comprehensively studied. We have been advised by our consultants as well as IKRAM that based on site conditions, the access from Jalan Puteri 11/1 is more suitable and based on the traffic impact study, Jalan Puteri 11/1 has the capacity to accommodate traffic generated from the above development.

Therefore, we are unable to accede to your request to move the entrance and exit of the Puteri Hill project to the main road heading to Puchong Hartamas. We hope that the above clarifies matters and should you require further assistance, please do not hesitate to contact undersigned or Ms. Lee Kim as at 03- 8064 8833 of Customer Relations Unit.

Thank You.

"Happy to Serve!"

Yours Faithfully,
FLORA DEVELOPMENT SDN BHD

Jessica Chan

Assistant Customer Relations Manager

Perkara: Bantahan Pembinaan Pangsapuri di Lot No: PT54849, PT.65772 dan PT.65337, Mukim Petaling, Selangor (Dekat Bayu Puteri Condonimium, Bandar Puteri Puchong)

Jabatan Perancangan Bandar,
Majlis Perbandaran Subang Jaya.

Tuan,

Dengan hormatnya, saya ingin mengemukakan bantahan rasmi ini berdasarkan sebab-sebab berikut:

1. Salah satu sebab saya membeli rumah di atas tanah PT ialah kerana inginkan pemandangannya (penglihatan dari kawasan bukit ke bawah). Model (master plan) di Pejabat Pemasaran IOI, Puchong menunjukkan TIADA pangsapuri yang lebih tinggi daripada aras jalanraya ATAU pembangunan masa depan (ketika itu, Mar/2008) yang akan menghalang pemandangan tersebut.
2. Pembangunan pangsapuri akan menyebabkan tanah runtuh (sinking) di sekitar kawasan pembinaan dan seterusnya MEROSAKKAN struktur rumah kami. (perkara seperti ini sudah banyak berlaku. Contohnya kerosakan rumah di Wawasan 1 Puchong kerana pembinaan di sekitarnya)
3. Lot PT54849, 65772 dan 65337 tidak seberapa luas kawasannya. Pembinaan Pangsapuri akan MEMBURUKKAN kesesakan lalulintas yang dihadapi oleh penghuni-penghuni di Puteri 11 and Bayu Puteri.
4. Saya , sebagai pembeli rumah (owner) tidak diberitahu langsung oleh developer tentang cadangan pembinaan pangsapuri tersebut. Saya ketahui perkara ini kerana terlihat papan-tanda cadangan semasa melawat rumah baru (primrose yang dalam pembinaan).

Silat lihat gambar-gambar berikut:

Sangat berterima kasih tuan mempertimbangkan bantahan saya dengan sewajarnya,
kerana pembelian rumah melibatkan komitmen kewangan berpuluh-tahun.

Jagalah Hak Pengguna .

Sekian, Terima Kasih.

Ketahui perkara ini apabila terlihat papan-tanda ini.

Kawasan yang sempit di antara Puteri 11 (bukit) and Bayu Puteri (kiri)

Kesesakan lalulintas

Illegal Dumpsite getting worse

The illegal dumpsite at roadside opposite entrance to Jalan Puteri 11 (near Bayu Puteri) is getting worse.

Re: Puteri Hill Project

Our Ref: PHP (2) /JAN/2012
Ms. Jessica
Asst. Project Manager
2nd Floor PFCC Building

BY EMAIL

16th January, 2012

Dear Jessica,

RE: PUTERI HILL PROJECT

Further to my enquiry of ref. PHP/JAN/2012 of 3rd January, 2012 AND PHP(1) JAN/2012, 10th January, 2012 pertaining to the Resident Objection to the proposed high rise high density condominium Development on Land Lot No PT 54849, PT 65337 and PT 65772 in Mukim Petaling, Daerah Petaling Selangor submitted to you by my predecessor Mr. Chiam in 2009.

Also regret to note that your email dated 10th January, 2012, hardly answer to any of my questions, but just telling us that your Project team in now looking into this matter.

Furthermore, we doubted very much is this particular project is still under review since your esteemed company has already proceeded with the followings;

1. Launching this project at the website
2. Construction work at the site (2 bulldozers were there digging soils and flattening the land)

Having to say this, we wish to highlight to you that in the eye of the legality of Road Safety, it is not right to have the entrance/exit point on Jalan 11/1 which is too narrow and the distant to meet the Highway is also to short, by judging from the plan.

We fear that this cannot cater such heavy traffic density and will definitely put all residents of Puteri 11 and Puteri Bayu in jeopardy.

However, we do not wish to be kept waiting for an affirm reply from you, we therefore demand for an urgent clarification in this matter, to clear our doubts, please.

Your prompt attention is highly appreciated.

Thanking you.

Yours faithfully,
Alice Choo
Chairman
RA Puteri 11

Excavator at Puteri Hills site

Earth-work to begin soon?

IOI Replaced Water Tanks for Olivia Houses

This morning IOI had began replacing the water tanks for Olivia houses at Jalan Puteri 11. According to IOI personnel, this is a preventive measure for some defective water tanks.

IOI will contact other Olivia houses to make appointment for replacement.

Nadia and Primrose houses are not affected.

Thank you IOI for being pro-active to resolve defects.

Re: street light no function on 32,jalan puteri 11/8

Salam Zialoma,

Dukacita di maklumkan bahawa tiada sesiapa yang datang memperbaiki lampu lampu di jalan ini.

Sudah pun lebih daripada 2 minggu kami tetap menunggu dan jalan raya ini masih dalam kegelapan.

Kami dengan seiklas hati mengharapkan Cik Zialoma akan menyampaikan aduan kami kepada Jabatan Kejuruteraan sekali lagi supaya orang yang berkenaan akan meningkatkan perhatian terhadap masaalah ini.

Keramaian penduduk kami amat kecewa sekali terhadap perkara ini sebab keadaan ini adalah amat menyeksakan perasaan keselamatan mereka.

Disini sekali lagi kami mengucap jutaan terima kasih jika kontractor boleh mengambil berat tentant ini.

Sekian terima kasih,

yang benar,
Alice choo
Pengerusi
Persatuan Penduduk Bandar Puteri 11

Jalan Puteri 11/7 partially closed

Jalan Puteri 11/7 is partially closed, please be extra careful when driving along this road.

Blocked Drainage

Dear Jessica,

We shall be most grateful if you can help us advise the department concerned to;

• attend to the drainage behind our Guardhouse, which was blocked.
• all the streets at Primrose need sweeping
• all the water tanks still lying around the field facing Jalan Puteri 11/1A. (it looks more like a storage area now)

Thanking you
Alice

Puteri Hills Project - 2nd Enquiry - Response

Dear Ms. Alice

Further to our conversation just now, we noted on your concern and enquiry on the Puteri Hills Project and currently our Project team is looking into this matter.

We will reply as soon as possible but meanwhile please do not hesitate to contact us if you have further inquiries.

Thank you.

"Happy to Serve!"

Warmest regards,
Jessica Chan
Assistant Customer Relations Manager
Customer Relations Unit

Puteri Hills Project - 2nd Enquiry

Ms. Jessica
Our Ref: PHP/(1)/JAN/2012
Asst. Project Manager
2nd Floor PFCC Building

BY EMAIL

Refer to our letter PHP/JAN/2012, dated 3rd January, 2012 regarding the captioned project.

We have yet to hear from you and we think this matter should be clarified early.

Again, we wish to have your confirmation pertaining to;

1. Despite of the Town houses, is your company going to build 2 blocks of prestigious condominiums too?
2. Where is the actual/exact entry/exit for this project?
3. Can Jalan Puteri 11/1 (opp. Puteri Bayu) accommodate to such high traffic density?
4. Can the grounds carry the weight and the density of such huge projects?
5. Have your project been granted before your esteemed company is launching it?

Also, we wish to have the name and contact of Dato’ David Tan and your Project Manager, Mr. Wong, so that I can also copy our correspondences to them too.

We wish to remind you that your office has promised and agreeing with our predecessor, Mr. Chaim that no condo will be built in this area, and how so it is happening now?

Once again, we wish to suggest you to move the entrance and exit of this Puteri Hill’s Town houses project to the Main Road heading to Puchong Hartamas.

We appreciate if you can treat matter with utmost urgency.

We are looking forward for a favorable reply from you as it is not our intention to take the matter to further and unpleasant levels.

Thanking you.

Yours faithfully,
Alice Choo
Chairman
RA Puteri 11

c.c. YB Gobind Singh – MP Puchong
Dato’ Satim – ADUN Serdang
Mr. Tan Jo Hann – MPSJ Councillor / Chairman JKP Zone 16

Commissioning Of Our Security Access System (Barrier Gate)

Dear resident,

I would like to apologize because the “Start- up” date will be delay to early February, 2012 (most probably after the “Chap Goh May” ) instead of before the Chinese New Year, is because;

1. I have stopped the tag/card collection in the meantime because I am suffering from severe facial burns due to an extreme high fever last week. I will continue with the collections and signing the Terms and Conditions once I am feeling better.
2. Nobody can attend to any problems of the system (if any arises) as most of the RA Committee members will be back home in the kampong to celebrate Chinese New Year.
3. There is no provision of shelter neither to residents who are using the Touch n Go system nor to the guards as the awning’s supplier cannot start the installation after the 10th day of New Year.

In view of these reasons we are forced to delay the date of commissioning the barrier gate but the tags/cards will be distributed to you before the Chinese New Year period. You be advised of the date in due course.

Most importantly is that we want to ensure you a smooth flow of the system.

Nonetheless Chinese New Year is approaching, my teams of committee members are so busy with their work and other personal chores, or otherwise they will be there to do the work without hesitation.

However, few of them are helping me out.

Here I ask for your kind understandings again.

Yours sincerely,
Alice Choo
Chairman

Aduan SKMM - Aduan baru untuk anda (0516/12/11) / C10550968

Dear Ms. Latifah, 9th Janaury, 2012

Maxis Ref: C10550968/LH/0311
SKMM Ref: 0516/12/11

I thank you for your reply to our complaint of the poor signal in our area.

Besides having to wait for your application with the appropriate Authority concerned, I wish to know if there is anything we can do to help push the grant that you require?

I do not think that we should wait any further as all Puteri 11 residents have been so badly affected, solely due to a few Puteri 12 residents refusing the commissioning of the Comm-Tower in their area.

In fact not only Puteri 11’s residents were affected but Puteri 12 residents are unhappy as well of the current situation.

It is rather surprising that only a few voices of Puteri 12 residents together with Dato’ Loo Yeng Peng is so influential until local authority and your esteemed company can disregard the majority of the victimized residents grunts and grievances.

Are they the ones paying you our bills? - Till we have no rights at all to enjoy your services?

I really need to know from you if there is any sort of probable possibilities and means for us to fight for our rights to regain fluent telecommunication services? Because I strongly believe that there must be a way to achieve a better solution and to have our voice heard.

Thanking you for your immediate response on goodwill basis.

Yours faithfully,
Alice Choo
Chairman
Puteri 11 Residents Association
Bandar Puteri Puchong

Cc YB Gobind Singh – MP Puchong
Mr. Tan Jo Hann – MPSJ Councillor cum JKP Zone 16 Chairman
Mr. Ho Yew Kee – Puteri 12 Secretary
Mr. Allan Ng – Puteri 12 Chairman

On Mon, Jan 9, 2012 at 1:41 PM, Customer Service wrote:
Maxis Ref: C10550968/LH/0311
SKMM Ref: 0516/12/11

Dear Ms. Alice,

Reference is made to your feedback to Malaysian Communications and Multimedia Commission pertaining to the network quality at Bandar Puteri 12, Puchong, Selangor Darul Ehsan.

Our investigation shows that the existing site serving this area had been decommissioned due to residents’ complaint. We wish to inform that the proposal has been submitted to enhance the network quality which is still pending for approval by the local authority. With this, we regret that we are unable to ascertain or affirm on any dates or timelines as to when the service experience at your area will improve or be enhanced, at this juncture.

Ms. Alice, hope the above explanation serves to clarify this matter.

We look forward to your kind understanding and most importantly, your continued support. Please contact us at customercare@maxis.com.my for any further assistance.

Thank you.

Yours sincerely,
Latifah Hujiang
Customer Relations Unit
Customer Operations

2012 Security Fees- Form Of Payment

Dear resident,

We would like to ask all of you to help the RA in the collection of the security fees.

As it is quite time consuming for the RA to collect the security fees 4 times a year, it is advisable to pay this fee with “Post Dated Cheques”, in this way we don’t have to bother you so much asking you every 3 months for the payment.

Post Dated Cheques should be issued as follows:

1st April, 2012 - Rm 180.00

1st July, 2012 – RM 180.00

1st of October, 2012 – Rm 180.00

This Post Dated Cheque collection system will start from immediate effect.

Kindly comply accordingly.

Please do understand that collecting the fees from door to door as it is done today is very unpractical and time consuming for all Road Reps.

So a Post Dated Cheque system could be of great advantage for everybody.

Cheques should be crossed A/C Payee Only and payable to "RA PUTERI 11"

Furthermore, RA will be more able to concentrate in more important issues for the Taman.

Thank you for your understandings.

Yours truly,
Alice Choo
Chairman

Puteri Hills Site Plan and Floor Plan

http://www.ioiproperties.com.my/puterihills/

Site Plan

Floor Plan

Condo

White Ants Issues with IOI

Hi all,

I made a complaint with IOI re the white ants issues at my house. I was informed that the 5 year warranty period started in June 2006 therefore it is OVER.

1. Warranty start date is when their contractor did soil treatment and not when we purchased the property or when we took vacant possession. When I bought my house their staff told me that its 5 years warranty
2. I took vacant possession in June 2008 therefore 3 years 7 months only
3. The Star and Malaysiakini is helping me out on this issue and i have engaged a lawyer also

Due to whiteants my roof is leaking (roof tiles have moved due to lack of support)

Residence, in the newer unit still have some warranty left (Nadia and Nadia2 no more warranty)(Olivia and Primrose still have warranty)

ps : Here i go against again with IOI...

1st issue was refund of booking (booked Lilac) they refused to return the booking eventually they gave in (The Star and my lawyer called them (Christine))

2nd issues was the Condo issue

In fact had small issue of the plastering issues ( small bulges on the walls)

Well folks there never a boring day in Bandar Puteri....

Happy New Year and Gong Xi Fa Chai

Car towed away at Bayu Puteri this morning WGT 7726

Street Light No Function On 32,Jalan Puteri 11/8

Dear Resident,

The complaint below is for your information, please.

MPSJ is no longer attend to phone complaint, you are required to email your complaint to mpsj@mpsj.gov.my in future if you have any.

Also, I wish to inform you that your complaint is always stronger than the RA.

It is highly appreciated if you can submit your complaint cc to me or any member of the RA, and we shall do the follow up whenever possible.

We have to be united in order to achieve the best for our Taman.

Thanking you for your kind attention.

Happy New Year

Alice Choo
Chairman

---------- Forwarded message ----------
From: chairwoman puteri11 achooputeri@gmail.com
Date: Wed, Jan 4, 2012 at 1:44 AM
Subject: Re: street light no function on 32,jalan puteri 11/8
To: lowcheemin lowcheemin , MPSJ Aduan
Cc: MPSJ Councillor - Tan Jo Hann


Dear sir,

I wish to complain to you that most of the street lamps are not working.
The lights have been on and off very frequently, which we believed it was the problem of the cable.

I have also emailed you my complaint a week ago that all the street lamps along Jalan Puteri 11/1A (facing Jalan Puteri 11/2, till Jalan Puteri 11/6) were all fused leaving this area completely dark.

However no one from your office has attended to this problem as yet.

I appreciate if you can instruct the contractor concerned to attend to this problem as soon as possible.

Thank you for your prompt attention.

Yours faithfully,
Alice choo
Chairman
Persatuan Penduduk Bandar Puteri 11
No 1, Jalan Puteri 11/10
Bandar Puteri Puchong 47100
Selangor
Tel: 0173204619