Uncomplete Cleaning Task

Our Ref: KHID (2) / 04/2012
Yang Di Pertua
MPSJ
Persiaran Perpaduan, USJ 5
6TH April, 2012
47610, Subang Jaya Darul Ehsan

Attn: Puan Azura - Jab. Perkhidmatan

Dear Puan Azura,

Re: UNCOMPLETE CLEANING TASK

Further to all my previous complaints and today’s email of 3.57pm and 4.50pm respectively pertaining to the undesirable condition and bad maintenance provided by this newly appointed Contractor.

Cik Rokiah and another male colleague of yours both came to inspect the condition of our Taman, and they should be able to confirm you the reason of us complaining so hard on this new Contractor.

They (Contractor) are considerably irresponsible and possessed a "couldn’t be bothered" working attitude all this while regardless how many complaints they received and is going to receive in future.

Today, they’ve (contractor) send 4 men with only 2 brooms to sweep the remaining undone portion of Jalan Puteri 11/1A (heading to Puteri 12 direction) for the whole afternoon and left all well gathered trash at the road side (see attached photos) instead of clearing it.

Apparently these 4 workers only concentrate in cleaning up the area nearby my premises and they ignore other area (see attached photos) likewise

• the principal road from Jalan Puteri 11/1 to Jalan Puteri 11/13
• in most service road (photo was taken on Jalan Puteri 11/5 only)

2 men who were supposed to cut the grass left half the field undone (photos attached) as they literally worked only for 20 minutes from 3.16pm to 3.36pm and siesta from then on until they call off for the day (see attached photos taken at 3.40pm). Your male colleague who was here at that time (I don’t remember his name) can testify the situation.

This is not only the fault of the foreign workers but the major problem lies in the hand of our local Contractor who has been behaving arrogantly and not attentive at all to any of our complaint and nevertheless none of his local staff came check on how the workers do their job.

What’s the possible reason they have to behave in such a way when the costs of their contract or salary are borne by all tax payers?

Although not all Taman that are covered by the same contractor made strong and consistent complaint on them, but we believe most Taman are equally disgusted with the cleanliness of their Taman too.

We loathe having to say this that we detested having this contractor assigned to our Taman since they do nothing to change their attitude or to have some improvement either.

We are enclosing you all the photos taken on 7th April, 2012 between 4.30 – 6pm, for your references.

We hope you can help look for a more practical solution before our residents’ outcry over this accumulative problem, please.

Thank you for your kind attention.

Yours faithfully,

Alice Choo
Chairman

c.c. YB Gobind Singh
Mr. Chang Kim Loong - MPSJ Councilor
Puan Azura - Jabatan Perkhidmatan MPSJ