Security Operational Procedures (Sop) For Residents

Dear residents,

With effect from 16TH June, 2012, the security services will be taken over by SEBIRO Security Management Sdn Bhd who provides us with a local Security Officer and Nepalese Guards.

RA has to reduce number of guards from 12 persons to 9, in order to meet our budget as we have no intention to increase the security fees as yet.

The increase will only be considered if we need more than 00 guards. Therefore, RA will take at least 3 months for a thorough observation before to decide if any add on is required.

There will be 00 guards for the day shift and another 00 guards for the night shift. Furthermore their working hour will be from 8 am/pm – 8 pm/am.

We wish to highlight to you that MPSJ has finally acknowledged our Taman as Gated and Guarded on 16th April, 2012, and therefore we hope to have your co-operation adhering to the followings:

1. Paying residents members without sticking the new car sticker on the car will be treated as non-paying members hence will have to access through the Visitor Lane (as stipulated in Terms & Conditions of the Security Access Card under clause 17 : “If your Access Card does not trigger the auto gate to open, please inform the security guards at the guardhouse to manually open the barrier gate, provided there is a P11 car sticker (of the latest issue) or you may contact any of the committee members for assistance later.
2. Guards will only recognized residents by P11 car sticker (of the latest issue)
3. Paying security members, who do not possess the Security Access Card, will have to access from the VISITOR LANE and NO registration is required. But you will have to wait on line until residents with Tag/Card cleared the fast track as they will be given the accessing priority, which is deemed fair.
4. Paying security members, who possessed Security Access Card and chooses to access from VISITOR LANE NO PRIORITY, will not be given hence will have to wait on line until residents with Tag/Card cleared the fast track as they will be given the accessing priority.
5. You are required to inform either any of our Security Sub-Committee members or the Security Officer at the Main Guardhouse of your function or party.
6. You are also required to advise your visitors to access from our Main Gate and NOT from P12 for registration purposes
7. Residents are not allowed to purchase any car sticker for their Transporter, Caterer or client of babysitters etc.
   
   You are required to furnish the Name of the Driver, IC number, Car plate number, car type and color to our Security Sub-committee and a special FOC TAG will be issued to them.
   
   This will allow RA a better control and to tighten up the security in and within the Taman.

Residents are required to communicate ONLY with our Security Sub-Committee members for all complaints pertaining to Security or the Security guards otherwise your complaint will not be attended to.

These are the list of people you can contact in the security aspect.

• Mr. Khoo, Head of Security Sub-Committee (Hse 21, Jalan Puteri 11/7) : 016 311 6483
• Mr. Pua Boon Chan, Assistant Security in Charge (Hse 40, Jln Puteri 11/18) : 012 388 8108
• Mr. Eric Boey (Hse 12, Jln Puteri 11/2) : 013 362 3113
• Mr. Liang Ann Kok (Hse 20, Jln Puteri 11/9) : 012 366 0008
• Mr. Wong Kok Choon (Hse 15, Jln Puteri 11/13) : 012 332 9783

SEBIRO SECURITY SERVICES:

GUARD HOUSE : 016 281 7176
Mr. Jega : 016 346 9605 (Ground Operating Officer)
Mr. Nazar : 010 265 0232 (Asst. Ground Operating Officer)
Mr. Sivakumar : 012 339 3566 / 016 322 9035
Mr. Setia : 016 975 7550
Mr. Bala : 017 875 9392

Least by not last, Taman security and safety is very much depending on your contributions and support. Therefore, RA hopes to see more residents play their role, share the responsibility and be part of the community with your contribution.

We invite you to join us as Paying Security Member to make our Taman uniquely strong, safe and peaceful and harmony.

We truly thank you for your kind consideration.

Regards,

Alice Choo
Chairman

IMPORTANT NOTE:
TO ENSURE SMOOTH FLOW OF TRAFFIC AT THE GUARDHOUSE, RA APPRECIATE IF ALL SECURITY PAYING MEMBERS TO HAVE THE NEW STICKER STICK ON THEIR CARS TO ENABLE RESIDENCY RECOGNITION.

Hard Notice in Chinese/English will be distributed once translation is completed.