With reference to yesterday’s complaint pertaining to the reoccurrence of cracks on Jalan Puteri 11/1, we hereby wish to enclose you copies of the photos taken yesterday that will explain you the reason of our anger and disappointment towards your esteemed company.
May we ask for your opinion (from the pictures) if your contracted workers were carrying out a proper rectification work?
Also we wish to highlight to you of your Mr. Esmond Khor’s irresponsible, arrogant, pretentious and unfriendly attitude, which we have suppressed all these while. Thus far, he has not answered to not even one of our correspondences that we have addressed to him since 2011 (we will forward you all those letters for your references).
Furthermore, we wish to again point out to you of your agreement in widening the road (Jln Puteri 11/1) till our guardhouse to eliminate the bottle necking on this road hence will allows a better traffic flow and better safety to all users too.
Nevertheless you too have agreed various requests of ours in enhancing the environment during the last meeting at MPSJ on 6th September, 2012.
We hope you will upkeep your promises as we have been rendering you our understandings and co-operation so far.