The following message from Mr. Ronald, IOI Customer Services is for your information, please.
Today I have filed in our complaints with MPSJ Aduan on the malfunctioning streets lamps in our Taman and the unclear plants along Jalan Puteri 11/1 and 11/1A.
If problems persist, I suggest you to submit your complaint quoting reference as follows;
- Street Lamps - No. Aduan 2437/03/2012 (1)
- Chopped Plants in the Compound - No Aduan 2440/03/2012 (1)
Thank you for your attention and collaboration,
Alice Choo
Chairman
QTE.
Ronald Tan Kin Sia ronald.cru@ioigroup.com
5:49 PM (5 hours ago)
to me, Jessica, Belinda
Dear Ms. Alice,
We refer to your letter via e-mail to us dated 18 March 2012, we noted on your feedback pertaining to the malfunctioned streetlights at the said location.
As per our tele-conversation this morning, we would like to inform that the maintenance of the streetlights at Jalan Puteri 11/1 had been handed over to the local authority, MPSJ. Therefore, we suggest that you may highlight to MPSJ for their attention and action.
We hope the above clarifies. Should you require further clarifications on the above, please do not hesitate to contact me of Customer Relations Unit at 03-8064 8833.
Thank you. "Happy to Serve!"
Warmest regards,
Ronald Tan
Customer Relations ExecutiveCustomer Relations Unit
IOI Properties Berhad
UNQTE.
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